Privacy policy

We respect your right to privacy and are committed to protecting the privacy of our customers and website visitors. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and handle your personal information.

AT Smart Lock may from time to time receive and store personal information that you enter on our website, provide to us directly, or provide to us in other ways.

The information we collect includes:

• Basic contact details (name, phone number, address, email)
• Feedback and survey responses
• Financial or payment information
• Relevant business information
• Any other information you provide through interactions with us

How we collect information

Direct interactions

• When you use our website
• During face-to-face communication
• When purchasing our products

Other sources

• From third-party service providers
• Through business partners
• From publicly available sources

Any information received from third parties will be protected in accordance with this Privacy Policy.

Use of Personal Information

AT Smart Lock may use the personal information we collect from you for the following purposes:

• To provide you with products, services, and information
• To improve our products and services
• To inform you about new products or opportunities
• To communicate with you via phone, email, SMS, or mail

Disclosure of Personal Information

We may disclose your personal information under specific circumstances:

• Service Providers

Disclosed only when necessary to employees, contractors, and third-party service providers who assist us in operating our business.

• Legal Requirements

When required by law, such as compliance with a court order, subpoena, or other legal processes.

• Business Transfers

In connection with any merger, sale of company assets, or acquisition, provided the receiving party agrees to confidentiality.

• International Transfers

Your information may be stored or processed outside Australia, with appropriate safeguards in place.

By providing your personal information, you consent to such disclosures in accordance with this policy.

Security of Your Information

AT Smart Lock is committed to protecting your personal information. We have implemented appropriate technical and organizational measures to safeguard your data.

Our Protection Measures:

• Physical security measures
• Electronic safeguards
• Administrative controls
• Regular security reviews

Your Responsibilities:

• Transmission of data over the Internet is at your own risk
• We cannot guarantee absolute security
• Please use strong passwords

While we strive to protect your information, no security system is impenetrable, and we cannot guarantee complete security.